Shipping & Delivery
1. Shipping Coverage
We currently ship to all major cities and towns across India.
If your pin code is not serviceable, our support team will contact you to find an alternative solution.
2. Shipping Charges
- Free Shipping: On orders above ₹999
- Standard Shipping Fee: ₹49 for orders below ₹999
- Shipping charges (if any) will be calculated and displayed at checkout.
3. Delivery Timeframe
- Metro Cities: 2–4 business days
- Standard Delivery: 3–7 business days
- Remote Areas: 5–10 business days
Note: Business days exclude Sundays and public holidays.
4. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or holidays will be processed the next business day.
5. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with the tracking ID and a link to track your package in real time.
6. Delivery Partners
We partner with top courier services for safe and timely delivery:
- Delhivery
- Blue Dart
- DTDC
- Shiprocket
- India Post (for remote areas)
7. Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Strikes
- Public holidays
- Supply chain disruptions
We appreciate your patience and will keep you informed in such cases.
8. Undelivered Packages
If a package cannot be delivered due to:
- Incorrect shipping address
- Customer unavailability
- Refusal to accept the package
…our team will contact you for reshipment.
Note: Additional charges may apply for re-delivery.
9. International Shipping
We currently do not ship internationally.
Stay tuned — we’re working to expand our delivery network!
10. Need Help?
For any shipping-related queries, feel free to contact us:
📧 Email: domowaycart@gmail.com
📞 Phone: +91 7012029962
📬 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
Thank you for shopping with DomowayCart — your satisfaction is our priority!