1. Shipping Coverage
We currently ship to all major cities and towns across India. If your pin code is not serviceable, our support team will reach out to you to find an alternative solution.
2. Shipping Charges
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Free Shipping: Orders above ₹999 are eligible for free standard shipping.
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Standard Shipping Fee: ₹49 for orders below ₹999.
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Shipping charges (if any) will be calculated and displayed at checkout.
3. Delivery Timeframe
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Standard Delivery: 3–7 business days (depending on your location).
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Metro Cities: 2–4 business days.
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Remote Areas: 5–10 business days.
Note: Business days exclude Sundays and public holidays.
4. Order Processing Time
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All orders are processed within 1–2 business days of receiving payment.
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Orders placed on Sundays or holidays will be processed the next business day.
5. Order Tracking
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Once your order is shipped, you will receive an email and/or SMS with the tracking ID and a link to track your package in real time.
6. Delivery Partners
We work with leading courier partners such as:
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Delhivery
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Blue Dart
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DTDC
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Ekart
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India Post (for remote areas)
7. Delays
While we strive to deliver your products on time, there may be delays due to:
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Weather conditions
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Strikes
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Public holidays
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Supply chain disruptions
We appreciate your patience and will keep you informed in such cases.
8. Undelivered Packages
If a package is undelivered due to:
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Incorrect shipping address
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Unavailability of the customer
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Refusal to accept the package
…we will contact you for reshipment. Additional charges may apply for re-delivery.
9. International Shipping
Currently, we do not ship internationally. Stay tuned as we expand our delivery network!
10. Need Help?
For any shipping-related queries, contact our support team:
📧 Email: domowaycart@gmail.com
📞 Phone: +91 7012029962
📬 Mon–Sat: 10 AM – 6 PM
